• Jobs
  • Learning
  • Weekly
  • WeCare Happy Jobs
  • News

    First group of trainees graduate from Sands Retail Academy

    24/03/2014Macau Daily Times

    2014-3-24 From:Macau Daily Times   Over 200 staff from over 60 different retailers of Sands China’s Shoppes retail malls received their certificates last week for successfully completing a training program, becoming the Sands Retail Academy’s first group of graduates. “We created the Academy to provide benefits to our retailers by offering training courses that help develop employees into confident, skilled, and professional workers, thereby helping enhance Shoppes’ position as a world-class shopping destination,” stated Ms Derinda Brown, Vice President of Retail Marketing of Sands Retail, at the graduation ceremony. Aiming to improve quality of service, Sands Retail and Sands China’s Human Resources department launched the training program last November for the retail teams of the Shoppes at Four Seasons, Venetian and Cotai Central. The first group of trainees completed a 12-hour, three-module program containing the courses: Put Your Best Face Forward: Improving Your Image, Service and Selling Skills, and Handling Complaints and Difficult Situations. “In the three modules I learnt about grooming, selling techniques and handling complaints. We have learnt something from our company, but Sands China has provided us with a very good environment to refresh our techniques,” said one of the graduates, Mr Scottie U from Bulgari. “The Academy has been very successful so far, and we’ve enjoyed a great response in terms of participation,” said Mr Antonio Ramirez, Senior Vice President of Human Resources for Venetian Macau Limited. “So far we have 286 participants and we’ve got 8,000 [employees], so we’ve only just begun, and all of the classes are full,” Ms Brown told the media. “We probably might end up doing two or three graduation ceremonies a year, because it’s been so popular.” The Academy is also planning to launch another program covering topics such as the Sands Rewards Club and the Sands Loyalty Program.   Copyright@Macau Daily Times
    Back

    Tags:showerAtlanta

  • home
  • hello-learning.com
    ADDRESS:Av. da Praia Grande 409,
                         China Law Building, 18/F, Macau
    TEL:+853 2838 9701
    FAX:+853 2872 3200
    EMAIL:info@hello-learning.com
    Privacy | Terms Of Use | Online Service Agreement
    Copyright © 2022 hello-learning.com All Rights Reserved
  • Individual Member
    Sign Up
    Login
    My Account
    Latest Courses
    Course Search
  • Course Providers
    Login & Post Course

    Advertising
    info@hello-learning.com
  • Course Listing
    Continued Education
    Academic
    Professional Licenses
    After School Learning
    Hot Seminars
  • Learning News
    Learning News
    Study News
    On-the-job Training
    Professional Training